Creating an environment for our employees that promotes creativity, involvement and success. Our management team has been in place since 1981. Our customers know that Audiocom is a long-term player, rewarding us with long-term service agreements and opportunities to expand business relationships.
Effectively, seamlessly, and quickly converting our studios from broadcast-standard analog recording equipment to the latest state-of-the-art digital systems including C-D Rom and remote access for the recording, mixing, producing, and yes, even transmitting of digital "on hold" recordings and voice prompts for today's latest computerized telephone equipment and remote digital on hold systems.
Lasting relationships with decision makers who retain Audiocom as their preferred vendor. Our revenue growth is due in large part to the new business derived from customer referrals and the loyalty of decision makers who have been completely satisfied with Audiocom's products and services.
Leadership and longevity in the field, a crucial factor in measuring any company's success. One of the pioneers in the "on hold" industry, Audiocom is now the oldest and one of the largest companies in the business and continues to set trends twenty-three years later.
Earning a reputation for pro-active customer service by taking the obligation to provide great service beyond the initial production. Our copywriters are trained to track all client activity and to schedule follow-up calls and friendly reminders in order to keep a client's "on hold" script current, fresh and therefore effective.
New as well as existing clients receiving the highest levels of attention and service. As companies both large and small choose Audiocom's products and services year after year, we're proud to have an extremely high renewal rate among existing subscribers as well as continuing to add new clients.
Consistent and manageable systems that ensure the delivery of a product to our clients begin with a professional copywriter who maintains all aspects of customer support. In-house quality control systems cover script proofing, voice talent performance, final review of the audio production, and equipment testing… all done prior to shipping the final production to the client.
Excellence being more than a term. It's a corporate mandate that starts with a commitment to serving our customers’ needs and offering our years of experience to ensure our clients’ success. From the initial sales process to the implementation of our creative services to selecting state-of-the-art digital audio production, you'll find excellence every step of the way!
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